Upgrading AgileVoice

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Below outlines the steps required to upgrade your AgileVoice installation. This does not cover the upgrade procedures for Asterisk or SER. It should go without saying, but for completeness, you should make a complete system backup (including the database) before performing the steps outlined below.

 

1.Login to your account on http://agileco.com
2.Under the My Account area, select Manage Licenses.
3.Select [insert the name here]
4.Within the next 15 minutes, the latest AgileVoice installation will be generated.
5.Download the package from the Manage Licenses area.
6.Upload the package to your web server hosting AgileVoice.
7.Create a temporary directory,

 

eg: mkdir tmp

 

8.Change into the temporary directory, created above:

 

cd tmp

 

9.Untar or Unzip your downloaded package in to this directory.

 

untar -xzf [full path to the package]
unzip [full path to the package]

 

10. Remove the config.inc.php file.
11. Remove any files that you may have customized, such as the site logo and possibly theme.  It is recommended to save off the new versions, as you might need to merge your customized version with the updated version from your package downloaded.
12. Move the contents of this folder over top of your current installation.

 

eg: mv -f * /var/www/html/

 

13. From your web browser, navigate to your AgileVoice installation.

 

NOTE: If you receive a message about an incompatible version of IONCUBE, you will then have to download and upgrade your version of IONCUBE.  IONCUBE may be downloaded for free from: http://www.ioncube.com/loaders.php

 

14. Inside of Admin, select Setup -> Modules, select Upgrade.  Select all modules available, and then unselect all default groups, leaving only ROOT selected, and then press Submit.  The page may refresh automatically a few times, but you will eventually see a message saying "Added 0 method(s) and 0 db field(s)".