Decompressing and Uploading AgileVoice
You will need to decompress the AgileVoice distribution (.zip or .tgz), and copy it to your server where you wish your customers to be able to access it.
Upgrading from the Trial
If you have installed the trial version of AgileVoice already and have purchased the commercial version and want to keep any customizations and database settings, products, categories, etc. that you set up during the trial, do not overwrite the main config.inc.php file, or any template files you have customized when following the upload instructions below.
Uploading Instructions
To upload via FTP, be sure to set the “upload mode” in your FTP program to “binary”. Otherwise, the encoded php files will be corrupted and you will get one of the errors outlined in the FAQs below. Then upload all the uncompressed files and directories to the location on your website where you will want AgileVoice to be located.
Uploading Optional Modules
If you are installing the commercial version of AgileVoice, and have purchased optional modules, you may uncompress them at this time and upload the uncompressed directories and files to the same location as AgileVoice. This will add the module files to the /language, /module, and /theme directories in AgileVoice, and allow the web based installer to install the module(s).
Web Based Installer
Once you have uploaded, simply point your browser to the location where you have uploaded the files, such as http://wwwsite.com/av/index.php. This will bring up the installation wizard.
Installation Step 1
Base Path: The installer will attempt to determine the base path (or system path) to the AgileVoice files, and this field does generally not need to be modified. On a Windows system, it will be in the format similar to C:\path\to\av\ and on Unix and Linux systems, it will be in the format similar to /path/to/av/.
Important: Always include the trailing slash at the end of the path.
Database Type: Currently, only MySQL is supported, so that is the only option.
Database Host: Generally, this will be “localhost” or your domain name, “site.com”. If you are unsure, contact your hosting provider.
Database Name: The name of the database to use.
Database Username: The username or account that can access the database to be used.
Database Password: The password for the specified database.
Database Prefix: The default value is fine, the supplied value simply prefixes the AgileVoice table names so the database can be shared without creating conflicts in table names.
Installation Step 2
If there were no errors detected from values entered in the previous step, any available optional modules will be displayed, you may enter your license code and select all the modules you wish to have installed.
License Code
Unless you are using the trial version, you will be required to enter your license information at the top of step 2. You may retrieve your purchased license(s) at agileco.com in your account center, just click the manage licenses option to view your available license(s). You can then generate the license based for the domain where you have installed AgileVoice. Once generated, you will be supplied with the license key and code to paste into the form at the top of step 2.
Installation Step 3
If there were no errors detected from values entered in the previous step, the main installation process will be completed at this time. Click the link as instructed to continue to the main site setup.