Frequently Asked Questions

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Q: How do I force AgileVoice to update the Asterisk configuration after I've manually added a customer?

 
A: Execute the following from the shell prompt, not from the CLI of Asterisk:

 

/opt/agilevoice/av-run.sh -p

 

Q: What are the pre-configured Asterisk Extensions?

 

A: The pre-configured extensions are:

 

8500 - Voicemail, using CLID as the desired mailbox number (This should be used on ATA/Phones/Etc to support directly entering voicemail)
8501 - For prepaid SIP, this will give the customer their balance remaining. This is accomplished by the voip_prepaid AGI using a command-line argument.
8400 - Voicemail, asking for the desired mailbox number

 

Q: What are the pre-configured Asterisk Contexts?

 

A: The pre-configured contexts are:

 

local - For US customers, this is sometimes configured to allow customers to only dial their local area.
longdistance - For US customers, this is sometimes configured to allow customer to only dial within the US.
international - This allows a customer to dial anywhere in the world.
didprepaid - This context is meant for all prepaid SIP accounts. It allows the system to intercept their call, to determine the rate to apply to the location the customer is calling.
default - This is the dafault context.